At Airodisc, we stand by the quality of our products and want you to be fully satisfied with your purchase. Please review our return and refund policy below.
1. Terms of Return
- Returns are accepted within 14 days of delivery.
- Items must be unused, undamaged, and in original packaging.
- Custom orders are non-refundable and non-returnable, except in cases of defects or errors by Airodisc.
2. State of Return
- Products must be in new, unworn condition without signs of installation or modification.
- Items showing wear, damage, or missing parts will not be eligible for return.
3. Reason for Return Returns are accepted for:
- Defective or damaged products upon delivery.
- Incorrect products received.
- Products not meeting specifications due to Airodisc error.
- Change of mind or incorrect ordering is not eligible for returns.
4. How to Initiate a Return
- To initiate a return, contact our support team at [insert email/contact form link] with:
- Order number.
- Reason for return.
- Photos of the product (if damaged or incorrect).
- Our team will guide you through the return process.
5. Refund Process
- Refunds are processed within 7-10 business days after receiving and inspecting the returned item.
- Refunds will be issued to the original payment method.
- Shipping costs are non-refundable, and return shipping fees are the responsibility of the buyer unless the return is due to an error by Airodisc.
6. Exchanges
- We do not offer direct exchanges. If you need a different product, please return the original item and place a new order.
7. Contact Us
- For questions or concerns, please reach out to us at [insert email/contact form].
- Thank you for choosing Airodisc!
